// Team & Settings

Location Settings

Add and manage business locations used for segmentation, sending, and review workflows

2 min read
Updated March 18, 2026
settingslocationsgooglereviews

Locations help you segment contacts, assign operations to physical branches, and connect Google review workflows.

01

Open Location Settings

Go to Settings > Locations.

02

Add a Location

  1. Click Add Location.
  2. Fill required and optional fields:
  • Name (required)
  • Address
  • Phone
  • Google Place ID
  • Active status
  1. Save.
03

Edit or Delete a Location

Use the row actions in the locations table:

  • Edit to update name, contact info, or Google Place ID
  • Delete to remove a location permanently
04

Activate or Deactivate

Use the status toggle to control whether a location is active.

Inactive locations remain in history but are excluded from active-location workflows.

05

Google Business Profile Mapping

If you use GBP integration:

  • Configure locations first in Settings > Locations
  • Then map them in Settings > Integrations > Google Business Profile

Google Place IDs and GBP mappings improve review sync accuracy.

06

Troubleshooting

No locations available when mapping GBP

Create at least one app location before opening Google mapping setup.

Location appears but should not be used

Set it to inactive instead of deleting if you need historical continuity.

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