Zapier Integration

• OAuth connection from Settings > Integrations
• Trigger metadata endpoint for Zap setup
• Inbound Zapier actions to create contacts, send surveys, and reply to reviews
• Disconnect and reconnect from the integrations UI

1. Go to Settings > Integrations.
2. In the Zapier card, click Connect Zapier.
3. Complete OAuth and return to demeterrr.
4. Confirm the card status is Connected.

The trigger catalog currently includes:

• new_response
• new_review
• new_contact
• bad_review
• detractor_response

You can fetch trigger definitions from /api/integrations/zapier/triggers with a valid API key.

POST /api/integrations/zapier/webhook supports:

• send_survey
• create_contact
• reply_to_review

Each action requires the correct API key scope.

Depending on your Zap action:

• surveys:send for send_survey
• contacts:write for create_contact
• reviews:write for reply_to_review

1. Open Settings > Integrations.
2. Click Disconnect in the Zapier card.
3. Confirm the prompt.

Disconnecting stops active Zap automations that depend on this connection.

If you return with zapier_error=token_exchange, retry connect and verify environment OAuth credentials.

If Zap setup calls fail on trigger discovery:

• Confirm API key is active
• Confirm key format starts with dem_
• Confirm required scopes are present

For send_survey, confirm the contact belongs to your organization and the provided surveyId is valid.

• API Keys
• HubSpot Integration
• Salesforce Integration