Organization Settings
Configure core organization profile and operating defaults
Organization Settings controls your workspace defaults for identity, localization, branding, and Google profile linkage.
General Settings
In Settings > Organization, you can configure:
- Organization name
- Timezone
- Default language
- Industry
Why this matters:
- timezone affects period-based reporting and operational timing
- default language improves consistent communications
- industry value supports benchmark context in reporting
Branding Settings
The Branding section includes:
- Brand color picker
- Hex color value input
- Live preview block
Brand color is reused across customer-facing assets such as surveys and related communications.
Google Business Profile Field
You can store a Google Place ID for your organization.
Use this when preparing or troubleshooting Google review and location mapping workflows.
Save Behavior
Changes are applied when you click Save Changes.
Recommended workflow:
- update values
- save
- validate key downstream pages (dashboard/reviews/reports) if location or language settings changed
Operational Best Practices
- Keep timezone accurate before comparing period-over-period metrics.
- Use one authoritative brand color to avoid inconsistent presentation.
- Reconfirm Google Place ID after rebrands or location migrations.
- Review industry selection quarterly to keep benchmarking relevant.
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Notification Settings
Control operational alerts and team notification behavior
Goals Settings
Configure CX goals and performance targets for your team
Employee Settings
Manage employee records used for attribution and reporting
Google Business Profile Integration
Connect Google Business Profile to automatically sync reviews, manage your online reputation, and respond to customers from demeterrr
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