Custom Domain

1. Go to Settings > Custom Domain.
2. Enter a fully qualified subdomain, such as surveys.yourcompany.com.
3. Click Save Domain.

Saving resets verification until DNS is validated again.

Create a CNAME record in your DNS provider:

• Type: CNAME
• Host: your subdomain label (for example surveys)
• Target: your app domain shown on the settings page
• TTL: 3600 (or provider default)

After DNS propagates:

1. Return to Settings > Custom Domain.
2. Click Verify DNS.
3. Confirm status changes to verified.

The verifier checks whether your CNAME target matches the app domain.

Once verified, survey URLs use:

• https://your-custom-domain/s/[survey-id]

Clear the domain value and save. This also clears verification metadata.

Use a valid domain-like value (for example sub.example.com), not a path or protocol URL.

Wait for DNS propagation and verify the record was created in the correct DNS zone.

The verifier returns expected and actual targets if they do not match. Update DNS and retry.

• Organization Settings
• Sending Settings
• Google Business Profile Integration