// Reviews & Reputation

Importing Reviews

Manually import single reviews or CSV batches for platforms without API sync

1 min read
Updated March 18, 2026
reviewsimportcsvplatforms

Use manual import when you need to add historical reviews or ingest platforms without API sync.

01

Single Review Import

In Reviews > All Reviews:

  1. Click Import Review.
  2. Select platform.
  3. Enter reviewer name, rating, and optional text/date.
  4. Save.

Ratings are normalized to the app’s 1–5 display scale.

02

CSV Import

Bulk import supports up to 100 rows per request with fields like:

  • platform
  • reviewer_name
  • rating
  • text (optional)
  • published_at (optional)
03

Source Labels

Imported reviews are stored with source metadata, such as:

  • manual
  • csv_import
04

When To Use Import

  • Backfill data before first sync
  • Add platforms without API connectors
  • Migrate reviews from legacy tools
05

Data Quality Checklist

Before importing:

  • verify platform names are valid
  • normalize date format for published_at
  • ensure ratings match source scale expectations
  • remove duplicate rows in CSV batches

After importing, spot-check a sample in Reviews Inbox for platform, rating, and text accuracy.

Keep an import changelog (source, date, batch size) so later data audits can trace where records came from.

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